We chose Floorguard (http://www.floorguard.com) of Aurora, Illinois. We are really pleased with them so far. They returned my call promptly when I called to request a quote, were pleasant, helpful and knowledgable when I stopped in unexpectedly at their showroom, showed up on time to give us an estimate, provided the quote on the spot, called us the day before to remind us of the planned install, showed up on time for the install, helped me put some of my stuff in the POD when I ran out of time after hubby was unexpectedly called out of town on business, did a great job with the install, had helpful friendly polite installers, and cleaned up after themselves. So far there have been no unexpected charges. Assuming the floor lasts as planned (there's a great warranty on it), I can definitely recommend them confidently. (And no, I was not paid for this endorsement! I believe in giving credit when I come across a great vendor.)
Putting in an epoxy floor is a multi step process. First they went through and durashotted the floor (basically bombard the concrete with pellets to take off everything that is marring the floor - ok, that's not a scientific explanation, but it's good enough for me). The research we did said that shot blast or diamond grinding are the best things to do as a first step. Most do it yourself kits can only do acid etching as a first step. Then they put down the epoxy (I think it had two coats). Then they come back the next day to do the clear top coat. :)
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